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Find support for your group

Try the online guides we've recommended below or contact someone for one-to-one advice. Got a quick question? Contact us.

Sample forms and templates for running your organisation

• Business plan - The Prince's Trust has clear business plan templates, toolkits and financial tables to help you get started.
• Confidentiality agreement
• Volunteer application form

Budgeting:

• Cash flow
• Monthly financials
• Break even

Digital

• Charity digital toolkit
• Charity social media toolkit

Online guides

Trustees

• The role of trustees explained by GOV.UK.
• How to recruit trustees - one of many how-to guides from Know How Non Profit.
• Free e-learning courses for trustees from TrustElearning. Hosted by Community Action Suffolk, but anyone can register for free. Approved by the Charity Commission.
• Building effective boards - this resource gives you the latest on policy, guidance and time saving templates. It guides you through the process and makes simple, practical suggestions on how to tackle the work.

Setting up

• Setting up and running a charity - Guidance from GOV.UK.
• Know How Non Profit's self assessment tool examines your organisation's performance in key areas.
• How to build a successful charity from scratch - Jo Owen writes in the Guardian that running a charity is harder than business. Here’s her advice, from avoiding fraud to managing finance and hiring on a budget

Leadership and managing your workforce

The Leadership Qualities Framework from Skillsforcare describes seven elements of good leadership. They also have a range of guides to improve the skills of social care staff and others in the community.

Acas provide advice and training for employers and employees, as well as help with workplace disputes, including:

• A Model Workplace tool to assess your organisation's people management.
• Over 40 free booklets on subjects like recruitment, contracts, restructuring and day-to-day management.
• Online training courses.
• A helpline for free, impartial advice.

Building a digital workforce - This free toolkit can help you improve your staff's digital skills.

Responding to change - The Charity Finance Group has produced a briefing on the potential impact of Brexit on UK charities.

Social enterprises

• Government advice on setting up a social enterprise.
• Social Enterprise East of England (SEEE) has advice on starting up, funding, marketing, business advice and a whole range of resources.

One to one support

Find your nearest local support for developing groups

Help across Hertfordshire:

• Pro Action - training to work with children and young people.
• Community Development Action Herts can help you with community and rural projects.
• Herts Sports Partnership offer courses and workshops on sports coaching and mentoring.
• Hertfordshire Community Foundation offer funding and grants.
• HCF Training and Development offer training programmes and an advice service for voluntary organisations.

Get expert help from these national organisations:

• Small Charities Coalition provide support to charities online, over the phone or face-to-face through their mentoring service.
• National Council for Voluntary Organisations (NCVO) use their experience in the voluntary sector to provide a consultancy service.
• Association of Chief Executives of Voluntary Organisations (ACEVO) also offer a consultancy service to help charities and social enterprises grow.

Find volunteers

• Volunteer Centres Hertfordshire can help you recruit and manage local volunteers.
• #TeamHerts Volunteering offer a database for Hertfordshire charities to advertise volunteering opportunities.
• Do-it - a national database of volunteering opportunities.
• Reach - Promote opportunities or find individuals with specific skills like accountancy, marketing and IT mentoring.
• Volunteering Matters - a national service that arranges volunteering placements for young, older or disabled people.
• Herts.community - a partnership group that supports and strengthens voluntary organisations in Hertfordshire.