Our privacy policy

Cookies

Like many other websites, we place small information files called ‘cookies’ on your computer. These help us to improve your online experience. We use _ga, _gid, and _gat cookies, which track the effectiveness of our website using Google Analytics. This data is kept for 2 years.

Information we collect

When you send us an email or call us, you’re giving us information that we collect.

That information may include:

  • Name
  • Physical address
  • Email address
  • Phone number

Other details may include:

  • Occupation
  • Other demographic information

By giving us this information, you consent to your information being collected by us. We take all reasonable care to keep your personal information safe and secure.

Why do we collect information?

  • To respond to any feedback or questions you send us.
  • To provide you with information about the local services that you want.

We only use your information to provide you with a service, and we'll only keep it for the amount of time necessary to fulfil your request or provide you with that service.

If you subscribe to our mailing list, we'll keep your name, email address and the name of your organisation securely on our database. You can unsubscribe at any time, and we'll remove your details.

Links to other websites

This privacy policy doesn’t cover links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to our privacy policy

We may change our privacy policy from time to time, but we will always place the updated version on this page.

How to contact us

If you have any questions or concerns about our privacy policy, contact our Data Controller:

susan.jessop@connecthertfordshire.org

07701 007 127